Reference

Your Agreement With roullete Starts Here

These terms and conditions set out the rules that govern every account opened on roullete.

Governed by Indian Law ContextUPI, Paytm & PhonePe CoveredAccount Holder Rights DefinedClear Dispute ProcessData Retention Policy Included

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What These Terms Actually Cover

roullete Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on roullete.vip, you agree to the full scope of these terms, which include eligibility conditions based on your local jurisdiction, rules around deposits and withdrawals processed through UPI, Paytm, and PhonePe, and the conduct standards we apply to all account activity. We

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reserve the right to update these terms at any time; when we do, we will notify you via the email address registered to your account before the changes take effect. Continued use of your account after a notified update constitutes acceptance of the revised terms. If
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any clause conflicts with the law applicable in your region, that clause is read down to the minimum extent required to comply, and the remainder of the agreement stays in force. Eligibility to use roullete is determined by local law and is available where local law
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permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

Reach Us When These Terms Raise Questions

If any part of these terms and conditions is unclear or you believe your account has been handled in a way that does not match what is written here, our support team…

Live Chat Start a live chat session directly from your account dashboard. Our agents handle terms clarifications, account-access questions, and transaction disputes in real time, any hour of the day.

Email Support Write to our support address for formal terms-related queries. We respond within 48 hours and provide a written record of every clarification, useful if you need to reference it later.

Help Centre Our help centre hosts the current version of these terms alongside plain-language explanations of each clause, so you can check the exact wording that applies to your account at any time.

HOW WE OPERATE

Practices Behind These Terms at roullete

We wrote these terms to be specific about what we do with your account data, how long we keep it, and how you can ask us to change or remove it.

Data Handling

Personal data collected when you open an account — name, email, phone number, and UPI or Paytm details — is stored on encrypted servers. We do not sell or share this data with third-party advertisers under any condition.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your lobby settings. You can manage cookie preferences through the settings panel in your account at any time without affecting your ability to transact.

Account Security

Every account is protected by two-factor authentication available via SMS to your registered Indian mobile number. Unusual login attempts trigger an automatic lock and an email alert so you stay in control of access.

Data Retention

We retain your account data for as long as your account is active and for a period thereafter as required by applicable law. Once that period lapses, data is deleted from our active servers and purged from backups on a rolling schedule.

Your Correction Rights

You may request a correction or deletion of any personal data we hold by writing to our support email. We process such requests within 30 days and confirm completion in writing to your registered address.

Dispute Escalation

If your terms-related dispute is not resolved at first-contact support level, it escalates to our compliance team within 72 hours. You receive a unique reference number so you can track the status of your case until closure.

Common Questions About These Terms

The questions below cover the areas account holders ask about most when reading through the terms and conditions on roullete.vip. If your question is not here, our live chat team can answer it directly in your account.

They apply from the moment you complete account registration on roullete.vip. Every transaction, including deposits via UPI or Paytm and withdrawals to PhonePe, is governed by the version of these terms active at the time the transaction is initiated.

We send a notification to your registered email address before any update takes effect. The updated version is also published in the help centre with a date stamp so you can compare it against the version you originally accepted.

If you do not accept a change we have notified you about, you should close your account before the change takes effect. Continued use of the account after the effective date is treated as acceptance of the updated terms in full.

Send a data-access request to our support email from the address registered to your account. We compile and deliver a full copy of your data in a readable format within 30 days of receiving your request.

Your data is retained for the period required by applicable law after closure, then permanently deleted. We will confirm in writing once deletion is complete if you request that confirmation at the time of account closure.

Raise it via live chat or email support first. If it is not resolved at that level, our compliance team takes over within 72 hours and you receive a case reference number to track progress through to final resolution.

The terms set out the verification steps we apply before releasing withdrawals. Once verification is complete, withdrawals to UPI, Paytm, or PhonePe are processed within the timeframe stated in the payments section of your account dashboard.

Your Agreement With roullete Starts Here

Reach Us When These Terms Raise Questions

Practices Behind These Terms at roullete

Data Handling

Cookie Policy

Account Security

Data Retention

Your Correction Rights

Dispute Escalation

Common Questions About These Terms

01 When do these terms and conditions apply to my account?

02 How will I know if the terms have been updated?

03 Can I use my account if I disagree with a specific clause?

04 How do I request a copy of the personal data roullete holds about me?

05 What happens to my account data if I close my account?

06 Who do I contact if I believe these terms have been applied incorrectly to my account?

07 Do these terms affect how quickly my UPI or Paytm withdrawal is processed?

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